Tenants

Report a Maintenance Issue

Submit your request below and our team will be in touch within one working day. For emergencies, please call us directly.

If this is a gas leak, flood, or fire — call 999 immediately, then contact us on 07938 888745.

Emergency Contacts

If you are experiencing an emergency, please contact the relevant emergency service immediately. Do not wait for a response from Scholar & Stone where there is an immediate risk to life, health or safety.

Gas Emergency

0800 111 999

National Gas Emergency Service

Call immediately if you smell gas, suspect a gas leak, have a carbon monoxide emergency, or a gas pipeline has been damaged.

Power Cut

105

Power Cut Emergency Line

Call to report a power cut, damaged electricity cables or an electricity network emergency.

Water Emergency

0800 57 35 53

Yorkshire Water

Call for a burst water main or water leak affecting the public network. For no water, low pressure or wastewater entering your property call 0345 1 24 24 24.

Police — Emergency

999

Emergency Services

Call if there is an immediate danger to life, violence, a crime in progress or an immediate risk of serious harm or damage.

Police — Non-Emergency

101

Non-Emergency Police

For non-emergency matters including theft, antisocial behaviour, noise nuisance, criminal damage and other police enquiries.

NHS Urgent Care

111

NHS 111

For urgent medical advice or assistance that is not a life-threatening emergency.

Please remember: If there is an immediate risk to life or serious danger, call 999 first. Do not wait for Scholar & Stone or a contractor to respond.

Report a Maintenance Issue